Back 2 School? Why Universities Don't Teach Sales

Through my sales training workshops and books, I have had the privilege to help more than 50,000 salespeople become top revenue producers. However, this fall I will be teaching an extremely important class.  I am very excited about the “Sales Management: The Art and Science of Sales” class I will be conducting at the University of California Berkeley, Haas Business School MBA Program (ranked 2^nd in the nation by the Wall Street Journal).

      

Since Berkeley is one of the few universities that offer any kind of sales-related classes, they are truly living up to their motto “Leading through Innovation.” However, this begs the following question, “WHY DON’T MOST UNIVERSITIES TEACH SALES?” Here’s the three main reasons from my point of view:

       

Lack of Sales Domain Expertise. Within business schools there are plenty of instructors who understand financial statements and can lecture endlessly on topics like cost accounting.  However, probably none have ever “carried the bag” and been in sales. And, learning how to sell takes a mentor based environment which requires the instructor to have practical real-world knowledge, not just book smarts.

   

Inability to Understand the Intangible Side of Sales. Most of the business classes offered by universities are based upon “hard sciences.” For example, the columns on a balance sheet must add up and offset each other. This is far from the case with sales. Sales is more than a science. It is an art. Sales is the artful combination of structure and free thinking, process and people, and logic and emotions.  Unfortunately, most business faculties don’t understand or even recognize the all-important intangible side of sales: human nature!

      

Fear of Sales.  There’s an old saying, “You hate what you fear most.” Frankly, I think there are business school leaders who actually fear the subject of sales because they don’t understand it or don’t like it. Partly because their only interactions with salespeople have been at places like car dealerships and they associate all of selling to this sordid type of interaction. As a result, they don’t respect the profession. Unfortunately, they miss the point that sales is an honorable career. The salespeople that I have worked with over the years have been intelligent, hardworking, ethical, and friendly.

   

I believe that “sales” should be a mandatory business degree requirement. Regardless of students’ business specialty and whether they are focusing on finance or administration, they need to develop sales skills. Because throughout their careers they will continually have to sell their ideas to colleagues and convince others to follow their lead. Ultimately, to become a leader of any organization (whether a CEO, COO, or CFO) you must understand the sales function. I applaud the leadership at the Haas Business School and hope other universities will follow their lead and add sales to their curriculum.

Comments

[Top Sales Blog]

I've always found it interesting that most colleges do not offer some sort of sales class. Even if one is not going to enter into a sales profession when going into the business world, it is very important that the sales function is understood & appreciated.

Since top sales pros are some of the best paid employees within any industry, this makes it even harder to understand why a school would not attempt to educate future business professionals. The reasons you provided, however, go a long way in showing why most universities do not offer sales classes. Great Article I must say.

Will Fultz / www.topsalesblog.com

[Andy Smith]

Dating back to 1996, schools like Cornell, Baylor (which started The Center for Professional Sales Excellence), SUNY of Buffalo, and several others started programs within their business schools where a student could earn a major in sales. And it seems that each year more and more schools have offered a sales and sales management curriculum while also competing on a national level in simulated sales competitions. I agree there is a lot of room for more schools to offer programs in the science (and the art) of selling. It's encouraging to hear that a school as prestigous as Cal Berkely is joining the fine schools already offering degrees in sales.

[BMW Sydney Sales]

Although universities don't generally teach sales, they employ many sales fundamentals in how they market and sell themselves to students and students' families.

Perhaps this is an example of 'unconscious competence' where 'conscious competence' would allow them to teach this valuable business knowledge.

[Meeting To Win]

I had a sales rep on my team in school at the University of Central Florida who was taking a class called Professional Selling. Sounded like a good class! Jill at Meeting to Win (www.meetingtowin.com)

[Burt Munro]

Is it possible that people who are enthusiastic, knowledgeable and are able to get results in sales would probably not be most attracted to roles as full time, formal educators?

Even if they love helping educate people about sales, they are probably entrepreneurially drawn more to leveraging their educational prowess by having their own website and writing books on sales!